Wheelchair accessible restaurants and cafés: the details worth checking before you book

A restaurant can call itself accessible and still be difficult to use. When you are searching for wheelchair accessible restaurants and cafés, it helps to check the full journey from arrival to the table, toilet and exit.

Check the main entrance

Ask whether the main customer entrance is step free. If the accessible route uses another door, find out where it is and whether staff need to open it. Small thresholds, steep portable ramps and heavy doors can all affect usability.

Make sure the table works

High tables and fixed booths are common. If you need knee clearance, extra turning space or room for a support person, ask the venue to reserve a standard height table with enough space around it.

Confirm the accessible toilet

An accessible toilet is only useful if customers can reach it easily and it is kept clear. Ask whether it is on the same level as the dining area and whether there are any steps or narrow passages on the way.

Think about parking and drop off

If you are driving, check where the accessible parking or safest drop off point is. A restaurant with perfect internal access can still be difficult if the only route from the car involves steep paths, busy roads or long distances.

Ask about busy periods

Crowded dining rooms can reduce circulation space. An earlier booking may give you more room and a quieter experience, particularly if you use a larger mobility aid.

Report accurate information

When you find a venue that gets the details right, share that information. Community updates on Can We Go can help the next person choose with more confidence.